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As a global leader in relationship management, we help our clients deliver a superior service experience to their customers and employees. Whether applying the expertise of our global workforce to customer management, BSS/OSS solutions, or HR management, we are passionately committed to reliable delivery and unparalleled client satisfaction. Convergys serves more than half of the Fortune 50 companies in over 70 countries.
Address : Convergys Corporate Headquarters
201 East Fourth Street
Cincinnati, Ohio 45202
+1 513-723-7000
+1 888-284-9900
Customer Solutions
Providing customer care and billing solutions that enhance your customer relationships
HR Solutions
Delivering global outsourced solutions that drive more value from your employee relationships
Consulting and Services
Helping you positively impact five key drivers of business success
Smart BSS Solutions
Delivering next generation solutions for communications and media providers
Additional Info: At Convergys, we're a global leader in relationship management. We deliver a broad range of customer and HR solutions, backed by technology, business analytics and consulting services that help create valuable relationships between our clients, their customers and their employees.
Convergys is uniquely and exclusively focused on helping our clients make smarter decisions about enhancing their relationships with customers and employees to improve business performance. We help our clients recruit, service and retain customers and employees using innovative technologies that increase efficiencies, satisfaction, loyalty and workforce effectiveness – while decreasing costs. This approach has made us a global leader for 25 years.
Headquartered in Cincinnati, Ohio, Convergys employs nearly 75,000 employees who serve clients in over 70 countries, speaking more than 35 languages, from 85 contact centers and other facilities across the globe. Convergys has been named a Fortune Most Admired Company for nine consecutive years, and more than half of the top 50 Fortune 500 companies are Convergys clients.
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As a global leader in relationship management, we help our clients deliver a superior service experience to their customers and employees. Whether applying the expertise of our global workforce to customer management, BSS/OSS solutions, or HR management, we are passionately committed to reliable delivery and unparalleled client satisfaction. Convergys serves more than half of the Fortune 50 companies in over 70 countries.
