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Stellar is a leading global provider of call centre and business process outsourcing solutions.
We help our clients reduce costs, improve quality and exceed their customers' expectations every day.
Stellar operates 17 outsourcing centres around the world that collectively employ more than 6,000 staff and manage over 300 million customer interactions and 100 million transaction processes every year.
Industry Experience
Our demonstrated global experience across the following industries means that we understand your business, your customers, your processes and the issues affecting your industry - from competitive pressure for customer acquisition to economic drivers to reduce costs.
* Telecommunications
* Utilities
* Travel and Transport
* Finance and Insurance
* Government
* Manufacturing
* Retail
* Wholesale
Address : Asia Pacific
Level 10, 65 Berry Street
North Sydney NSW 2060 Australia
General Inquiries Tel: +61 2 9465 2222
Sales Inquiries Tel: +61 3 8416 4008
Migration Inquiries Tel: +61 3 8416 4013
Email: solutions@stellarbpo.com.au
Services/Products Offered: Professional outsourcing solutions
Stellar provides professional onshore and offshore outsourcing solutions that allow you to focus on your core business and strengthen your competitive advantage.
Our world class call centre outsourcing solutions help you to reduce your operational costs, build your customer base and improve the overall customer experience:
* Customer care
* Sales
* Tactical campaigns
* Help desk and technical support
* Billing and payments
* Information services
* Product recalls
* Call centre technology solutions
Our innovative business process outsourcing solutions allow you to outsource your manually intensive back office processes, or access our hosted automation solutions for your in-house operations, to reduce processing costs, increase efficiency and improve quality:
* Accounts payable processing
* Accounts receivable processing
* Consignment note processing
* Application and form processing
* Scanning, data capture and validation
* Process automation technology solutions
Additional Info: As a leading call centre and business process outsourcing provider, Stellar offers an exciting and diverse range of career opportunities within our call centres and corporate areas.
We are a progressive company that takes pride in being an equal opportunity employer and firmly believe investing in the development of our people is the key to our growth and continued success.
What do we offer?
Stellar offers a range of attractive employee benefits:
* 'Open Book Management' culture - Empowers all employees to make a big difference in the company and their working environment
* Fun, professional work environment - Our state-of-the-art modern facilities are designed to encourage and motivate staff, and are conveniently located close to transport - take a look at our Photo Gallery.
* Experience with blue chip clients - Work with some of the biggest company names across a range of industries, including telecommunications, utilities, transport and entertainment.
* Awards and performance incentives - Our profit-sharing incentive links your monthly incentive payment to the success of the business. High-performing teams and individuals are also rewarded through monthly and annual awards.
* Ongoing training and development opportunities - Develop new skills and qualifications that will contribute to your career aspirations and future success.
* Opportunities for internal promotion - Progress into a diverse range of challenging roles in Workforce Management, Human Resources, Operational Management, Information Technology, Project Management and Finance to name a few.
* Range of employment options - The option of full-time, part-time and casual positions helps you balance your work life with other commitments.
* Convenient office locations - With nineteen outsourcing centres worldwide, there's a Stellar location near you - take a look at our Map of Locations.
What do we look for?
Stellar is always looking for motivated people to join the team who share our passion for satisfying customers and who are committed to continuous improvement.
Whether you're just starting out in the industry, or are a seasoned professional, we encourage applications from individuals who can demonstrate:
* Excellent interpersonal and communication skills
* A professional, confident and enthusiastic approach
* Desire to learn and develop new skills
* Drive and initiative to achieve personal and business goals
* A positive attitude, team spirit and strong work ethic
* Ability to develop enduring relationships through open communication and treating others with respect
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Stellar is a leading global provider of call centre and business process outsourcing solutions.
