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Zeacom is a technology led company with a global presence, delivering advanced Unified Communications (UC) and full featured Contact Center solutions to some 2800 organizations, across 25 countries.
Check out our animated UC wheel to see how we deliver cost-effective Unified Communications solutions that give your business a sharp competitive advantage.
A Global Company
Zeacom was established in 1994, by its current CEO Miles Valentine. Our heritage in delivering state of the art, award-winning contact center solutions has given the company a strong global presence and enabled us to rapidly transform into a successful high-growth UC business in recent years.
A global network of trained resellers, supported by Zeacom offices in the US, the UK, Australia and New Zealand, implement ZCC solutions either as re-branded or as co-branded products.
ZCC runs on NEC, Cisco and Avaya communications platforms, and is compatible with Microsoft Office Communications Server. NEC brands ZCC as ‘Unified Communications for Business’ (UCB) - as its solution for small to medium sized business.
Financial Performance
Zeacom is consistently profitable. The US market accounts for over 50% of company revenues. The 07-08 financial year recorded a 20% growth in sales. Zeacom has remained profitable even during the global economic downturn of the 08-09 financial year.
International Offices
Zeacom employs over 120 staff, based in offices around the world. For contact details see our Offices page.
Zeacom Mission
Zeacom is a dynamic customer driven organization, delivering innovative communications solutions that enable our global customers to be more productive and optimize their business opportunities.
Address : New Zealand
Zeacom Limited
5 Carlton Gore Rd
Grafton
PO Box 8686, Symonds St
Auckland 1150
Ph: +64 9 356 5555
Fax: +64 9 356 5550
United States
Zeacom, Inc.
18022 Cowan, Suite 110
Irvine, CA 92614
Services/Products Offered: Do Better Business – With a Smart UC Solution
Improve the way you communicate with colleagues, business partners and customers – whether that’s inbound or outbound, via the desk phone or mobile, email, fax, SMS, IM or chat.
Zeacom Communications Center (ZCC) unifies communications for the entire enterprise, including your contact center. Make your staff more productive with mobility, unified messaging and advanced desktop telephony.
Integrate ZCC functionality into your business processes, and your organization can automate interactions and communications and minimize human latency. You'll speed up the way you do business as you bring together various applications, databases, teams and workflows into one smoothly operating system.
Free Up the Enterprise
A ZCC Unified Communications solution lets you communicate in real-time, so you can avoid the usual delays, email trails, voicemail jail and other communication bottlenecks.
* Everybody saves time. Little bits of time. All the time…
* Connect in real-time, using smart UC tools
* Maximize contactability. Make sure your staff are available
* Give priority to your VIPs. So that important contacts get through fast
A Complete Solution
ZCC is specifically designed to meet the needs of organizations with up to 500 contact center agents and up to 2,500 desktops. A ZCC solution lets you implement advanced UC functionality that previously only the large enterprise could afford. Check out how ZCC reduces costs.
ZCC delivers state of the art UC functionality for all staff:
* The CEO and executives
* Knowledge workers across the enterprise
* Your operators in reception
* All the agents in your contact center
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Zeacom is a technology led company with a global presence, delivering advanced Unified Communications (UC) and full featured Contact Center solutions to some 2800 organizations, across 25 countries.
