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A family of global businesses delivering business process outsourcing services, SYKES sets the standard for excellence in customer service. Whether serving a credit card customer in Denver, a healthcare patient in Toronto, or a utility customer in Budapest - SYKES brings over 30 years of service expertise to every customer interaction.
As the service provider of many Fortune 500 companies, industry leaders trust SYKES to help build and sustain profitable customer relationships that last a lifetime. And we deliver.
At SYKES, we don't leave customer interactions to chance. Using our proven Science of Service approach to customer care, we continuously observe, evaluate and adapt to meet the ongoing and changing service needs of customers.
Delivering service that's always on time and always relevant - SYKES works hard to help our clients overcome even their most complex business obstacles. We can do the same for you.
Address : Sykes Quezon City Address:
2nd Floor K-Pointe Building
23 Gilmore Avenue
Brgy. Mariana, Quezon City
1112 Philippines
Additional Info: SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries.
SYKES specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound technical support and customer service. Headquartered in Tampa, Florida, with customer contact management centers throughout the world, SYKES provides services through multiple communication channels including phone, email, web and chat.
Utilizing its integrated onshore/offshore global delivery model, SYKES serves its clients through two geographic operating segments: the Americas (United States, Canada, Latin America and Asia Pacific) and EMEA (Europe, Middle East and Africa). SYKES also provides various enterprise support services in the Americas and fulfillment services in EMEA, which include multi-lingual sales order processing, payment processing, inventory control, product delivery and product returns handling.
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