Simple Call Solutions, an emerging leader in Call Center Solutions, SMS and Web services was founded in 2006 with the mission of building a 'Communication Bridge' between the American Business owner and The Hispanic consumer by offering bi-lingual Answering Service, Customer Support, Order Taking and Translation Services.
We currently have 11 full-time professionals working in Costa Rica on an in-house basis for a single distribution client. The client was able to reduce their P & L Sales expenses by 40% and increase sales. Our aim is to grow our Call Center by offering our services to select companies. Quality is more important than quantity.
Consumers expect immediate satisfaction. In fact, their demands on brands continue to grow due to prior positive experiences, loyalty marketing and enabling technologies that make it easy to connect and transact. The challenge for businesses today is in meeting expectation across the customer lifecycle.Getting your customer engagement strategy right is essential to realizing improved business
Bringing more than 30 years of customer engagement success, Dialog Direct can help you maximize the customer experience, drive more revenue from your customer base, and proactively monitor and engage with your most influential customers. Learn more about our sales, support and social media services below.
Costa Rica's Call Center (CCC) is a state of the art telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every call center consultant so that we may offer the highest quality of outbound and inbound telemarketing solutions to small and medium sized international companies, entrepreneurs as